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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendra Gross

July 14, 2026

5  out of  5
rating by Kendra Gross
"I just saved around &600/month by switching. to State Farm, Amy was amazing to work with and answered all my questions and concerns. I recommend at least giving them a call to see if they can help you too."
We responded:
"Thank you Kendra! Hearing that we were able to save you around $600 a month absolutely makes our day. Amy genuinely cares about our customers, and we’re happy she was able to make the process a great experience! Thank you for trusting us! "
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Tonya Barnhill

July 1, 2026

5  out of  5
rating by Tonya Barnhill
"The ladies at State Farm were so easy to work with and provided us with great savings."
We responded:
"Tonya, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jennifer Broades’s Team!"
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Randy Williams

June 26, 2026

5  out of  5
rating by Randy Williams
"We live in Texas and were buying a cabin in Broken Bow and needed to get insurance quickly to close. Decided to use the local insurance company that we had been with almost 50 yrs in Texas. Stopped by there and they gave us a form to take home and fill out, email back to them, and someone would look at it the next week. (What???). On the way out of town we saw the State Farm, saw the great reviews, and decided to take a look. Got in, Memoree got the info on our cabin off the web, asked a few questions, and we had a policy in less than an hour. We closed quickly after that. Great service! Thanks Memoree and team."
We responded:
"Wow Randy! Thank you so much for taking the time to share your experience with our office, Memoree is great!
We are so grateful for the opportunity to earn your business and insure your cabin. We are here if you need anything."
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Mitch Wells

June 16, 2026

5  out of  5
rating by Mitch Wells
"Awesome team save me alot of money I would reck mend her to everyone"
We responded:
"Thank you so much Mitch, we appreciate the opportunity to earn your business!"
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Jamie Foster

May 13, 2026

5  out of  5
rating by Jamie Foster
"The associates are always very friendly and always helpful"
We responded:
"Thank you Jamie! We appreciate you! "
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Demarco Burris

May 7, 2026

5  out of  5
rating by Demarco Burris
"Excellent service from Mrs. Hendricks, easy to understand and offered an affordable price for vehicle insurance. No headaches, thoroughly explained offers, a professional sweetheart throughout the whole process."
We responded:
"Thank you so much Demarco for choosing Jennifer Broades State Farm for your auto insurance needs. We couldn’t agree more, Jianna is great we are so grateful she is a part of our team. "
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Randa Hamil

April 16, 2026

5  out of  5
rating by Randa Hamil
"All of Jennifer's team are great, but a huge shout out to Jianna! She made my entire process for home and auto insurance seamless and stress free, not to mention her great personality. The savings from my old company is unbelievable. Call them today... you'll be glad you did!"
We responded:
"Thanks for much Randa! We appreciate the opportunity to earn your business! We couldn’t agree more Jianna is awesome! Thanks for choosing Jennifer Broades State Farm. "
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graci

March 25, 2026

5  out of  5
rating by graci
"Heather made my Mom’s experience after buying her first car so easy and stress free. She and the other ladies here are very knowledgeable and trustworthy and you can’t go wrong!!"
We responded:
"Thank you so much for the 5 star review! We appreciate your kind words and so happy we were able to help your mom. "
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Tori Cogburn

March 24, 2026

5  out of  5
rating by Tori Cogburn
"Amy was so helpful with a home and auto quote!! She got us the best deal we could find in our area and was so nice!"
We responded:
"Thank you so much Tori! We appreciate the opportunity to earn your business. "
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Kristina Garcia

March 20, 2026

5  out of  5
rating by Kristina Garcia
"Great experience. Great prices"
We responded:
"Thanks so much Kristina for choosing Jennifer Broades State Farm for our insurance needs! We appreciate the opportunity to earn your business. "
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James Dutch

March 19, 2026

5  out of  5
rating by James Dutch
"Super helpful always!"
We responded:
"Thank you so much James! We appreciate you! "
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Connie Cobb

March 18, 2026

5  out of  5
rating by Connie Cobb
"Best staff ever. Marianne was a great help to me today. I walked in at 4:45 pm after a crazy day. She greeted me immediately. She handled my business, reviewed my account, took my payment and I was out the door before 5 pm. She was friendly and the service was professional even though I walked in at 4:45. Thank you."
We responded:
"Thanks so much Connie! We appreciate you! "
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Christina Wesley

March 13, 2026

5  out of  5
rating by Christina Wesley
"⭐⭐⭐⭐⭐
Heather at State Farm is truly exceptional. In a world where customer service can sometimes feel rushed or impersonal, Heather stands out in the best way. She is always on top of everything and makes sure nothing falls through the cracks. Anytime I reach out with a question, concern, or request, she responds quickly and handles it with professionalism and care.
What I appreciate most is how proactive she is. She doesn’t just wait for problems to happen….she stays ahead of things and makes sure I’m informed and taken care of. Insurance can sometimes feel overwhelming, but Heather has a way of explaining things clearly and making the process smooth and stress-free.
You can tell she genuinely cares about the people she helps. It’s not just about doing her job, she goes the extra mile to make sure everything is handled the right way. That kind of service is rare these days.
If you’re looking for someone who is reliable, knowledgeable, and truly has your back, Heather is the one you want in your corner. I’m incredibly grateful for the level of service she provides and highly recommend her to anyone needing insurance help. Go see Heather at State Farm Broken Bow Jennifer Broades"
We responded:
"Christina, thank you for this amazing review! We’re so proud of Heather and the care she gives to each customer she serves. Our goal is to always make insurance simple, clear and supportive for the families who trust us with their protection. Your kind words truly encourage our team. We appreciate you
and are grateful to have you as part of our agency family. "
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Jennifer Bishop

March 13, 2026

5  out of  5
rating by Jennifer Bishop
"If you are not with State Farm ....you should be! We are new here after Jianna asked us to let her give us a quote and it was way better than what we had...We have been treated like we have been with them forever! Our experience this past week having to file a claim has been nothing short of fast and stress free!"
We responded:
"Jennifer, thank you so much for your kind words and trusting our team. We’re so glad Jianna had the opportunity to help you with your quote and welcome you to our State Farm Family. Providing a smooth and stress free experience, especially during a claim, is always our goal. We truly appreciate you and are grateful to have you with our office.
"
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Bristina Hill

March 3, 2026

5  out of  5
rating by Bristina Hill
"Very helpful and talkative and explained so much! This place has one great team!!"
We responded:
"Thank you Bristina! We appreciate you! "
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Thuwong Haney

March 3, 2026

5  out of  5
rating by Thuwong Haney
"Hey, I really don't do reviews, but I had to tell you about my experience with these ladies at State Farm. Excellent customer service fast friendly service. Explain everything to me. I recommend this insurance company over all the rest. If I could give them ten stars, I would...."
We responded:
"Thank you for the kind words Tojo! We appreciate the opportunity to do business with you."
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Jana Jeffcoat

February 7, 2026

5  out of  5
rating by Jana Jeffcoat
"Awesome customer service! I turned in an estimate last Friday after hitting a deer on highway 37 and they had a a check ready to pick up yesterday. Best insurance switch I've ever made!!!"
We responded:
"Thanks so much Jana! We appreciate you taking the time to share your claim experience with our office! We appreciate you! "
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Asah Harris

February 6, 2026

5  out of  5
rating by Asah Harris
"Customer service is always pleasant, friendly and loyal. I would recommend this insurance company to everyone I know. They stay on top of all your needs and for that I am grateful."
We responded:
"Thank you so much Asah! We appreciate your kind words, thank you for choosing Jennifer Broades State Farm. "
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Cindy Beam

January 31, 2026

5  out of  5
rating by Cindy Beam
"They’re always so very friendly, patient & helpful. Extremely knowledgeable & efficient. I appreciate how easy it is to deal with them & it not being a long drawn out process! Thank you, for always explaining everything so well & going above & beyond."
We responded:
"Thanks so much Cindy! We appreciate your feedback. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Paul Willis

January 30, 2026

5  out of  5
rating by Paul Willis
"They are very professional and always the have a great experience with them"
We responded:
"Thanks so much Paul! We appreciate you taking the time to leave us a 5-Star review and choosing us for your insurance needs."
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Tammy

January 28, 2026

5  out of  5
rating by Tammy
"Best experience, 30 yrs! State Farm has always been good to us, very efficient, even came out on a Sunday when we had a shed fire! Jenns crew is the best! Top job!"
We responded:
"Thank you so much Tammy! We appreciate your loyalty to State Farm and we are here to help when the unexpected happens. Thank you for choosing Jennifer Broades State Farm. "
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Reda Jessie

January 23, 2026

5  out of  5
rating by Reda Jessie
"I appreciate State Farm. They have very friendly associates that would be gladly to help you."
We responded:
"Thank so much Reda for taking the time to leave us a 5-Star review! We happy to help anytime, we appreciate you! "
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Brandon Burkhart

January 9, 2026

5  out of  5
rating by Brandon Burkhart
"Great staff, very friendly. I have 4 vehicles insured. Memory takes good care of me and anything I need."
We responded:
"Thank you much Brandon for taking the time to leave us a 5-Star review! We think Memoree is great too! We appreciate you!"
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Anita Neal

January 3, 2026

5  out of  5
rating by Anita Neal
"Fast, friendly, professional, service"
We responded:
"We appreciate you so much Anita! Thank you for taking the time to leave us a 5-Star review! "
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Ce To

December 30, 2025

5  out of  5
rating by Ce To
"Great customer service ."
We responded:
"Thank you so much for taking the time to leave us a 5-Star review! We appreciate you! "