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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Gammon

October 24, 2025

5  out of  5
rating by Jerry Gammon
"Best service in town! These girls will get you took care of!"
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Jasmine Gardner

October 23, 2025

5  out of  5
rating by Jasmine Gardner
"Great staff and awesome 💯 service"
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Amanda Neal

October 23, 2025

5  out of  5
rating by Amanda Neal
"I’ve been doing business with Jen for 6 years and herself and staff are always so helpful and resourceful!! ❤️"
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Mike Hendricks

October 22, 2025

5  out of  5
rating by Mike Hendricks
"Jeanna was Awesome!!! She was very understanding and super polite. Why can't all insurance companies give you the service State Farm does."
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Kay “Dee”

October 22, 2025

5  out of  5
rating by Kay “Dee”
"State Farm is the BEST insurance ever! Whatever your type of insurance you are looking for, Jennifer Broadest Agency will meet ALL your needs! She houses the BEST employees in the state, whether you call, or visit their office, you as a customer are the #1 priority to any agent in her office! Try State Farm with Jennifer Broads Today! Thank you for being the BEST in the 3 State Area! Sincerely, Debbie Tulley"
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Steve M.

October 22, 2025

5  out of  5
rating by Steve M.
"The people there are very friendly and helpful and are very professional. I have been using them for about 15 years now. I have received quotes from different companies and no other company has been able to beat their prices."
We responded:
"Thank you so much Steve for your review and your continued business we appreciate your loyalty! "
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Grace Bearden

October 15, 2025

5  out of  5
rating by Grace Bearden
"Always very helps"
We responded:
"Thank you Grace for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help! "
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Jena Hardin

October 10, 2025

5  out of  5
rating by Jena Hardin
"Jennifer’s employees have been so friendly with me over the phone. It’s nice to be spoken to by an individual instead of a computer. Thank you. Also, I saved nearly $75 a month by switching to State Farm."
We responded:
"Thank you so much Jena for your kind words! We appreciate the opportunity to do business with you! "
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galon hess

September 29, 2025

5  out of  5
rating by galon hess
"The best insurance agent and staff I’ve ever dealt with."
We responded:
"We love hearing this! Thank you for trusting Jennifer Broades State Farm - we are grateful for you! "
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Terrie Northcutt

September 28, 2025

5  out of  5
rating by Terrie Northcutt
"The girls there are all very nice and very helpful and got me fixed up quickly"
We responded:
"Thank you for your feedback Terrie. We appreciate you! "
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Luke Hanks

September 15, 2025

5  out of  5
rating by Luke Hanks
"Amazing service and super fast/easy setup."
We responded:
"Thank you Mr. Hanks for your 5 Star Review! We’re proud to be your good neighbor in insurance, we are here if you need anything. "
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wendy woodall

August 22, 2025

5  out of  5
rating by wendy woodall
"I want to thank you Jennifer for have wonderful staff today. Pleasant smiles and friendly attitudes when I walked in the office. Helping me get my new Jeep added to my insurance account."
We responded:
"We’re thankful for your positive feedback! It’s a pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. "
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Connie Cobb

August 22, 2025

5  out of  5
rating by Connie Cobb
"A great agent and office staff. I have been a State Farm customer for many years. I was transferring my policies to Jennifer Broades. It was refreshing to be treated with professionalism. Her staff was helpful with my first call. They set up an appointment with Jennifer quickly. My policies were reviewed and professional suggestions were made to improve my coverage. The office was very nice with a professional atmosphere. My calls were returned and follow up calls were appreciated. I highly recommend Jennifer Broades and her team."
We responded:
"Thank you so much for your kind words and recommendation! 🌟we’re truly grateful you chose to place your trust in our office after so many years with State Farm. My team and I strive to make every experience professional, helpful and personable, so it means alot to us to know that came through for you. We’re honored to serve you and look forward to being here for you for all your insurance needs for many years to come. ❤️"
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Estuardo Marroquin

August 21, 2025

5  out of  5
rating by Estuardo Marroquin
"very professional and incredible service!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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tyesia tyus

August 19, 2025

5  out of  5
rating by tyesia tyus
"Great customer service!!!"
We responded:
"Thank you so much for taking the time to leave a 5-star review! We appreciate you! "
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Merle J

August 8, 2025

5  out of  5
rating by Merle J
"Love all the ladies in the office! Best Service!"
We responded:
"Thank you Merle! We appreciate you! "
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Kim Pickings

August 5, 2025

5  out of  5
rating by Kim Pickings
"I just switched over to Jennifer as my agent and it was the best choice already she has been so helpful . Before she received y policy she was already asking how she could help me it takes very little time for her to get back to you. She is really nice and amazing I'm so glad I switched agents!!! Thank you Jennifer!!!!!"
We responded:
"Thank you so much for your kind words Kim. It truly means the world to me to know you feel supported and taken of. I look forward to continuing to be here for you whenever you need me! "
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Cindy Beam

July 31, 2025

5  out of  5
rating by Cindy Beam
"They’re always very friendly, patient & helpful. Extremely knowledgeable & efficient. I appreciate how easy it is to deal with them & it not being a long drawn out process!"
We responded:
"Thanks so much Cindy! We appreciate your feedback. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Raelee Churchwell

July 29, 2025

5  out of  5
rating by Raelee Churchwell
"This place is somewhere I recommend to everyone. They get the job done and help you in anyway they possibly can. Great people to trust!"
We responded:
"Thanks so much Raelee for the opportunity to earn your business! We appreciate you. "
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Melissa Noah

July 21, 2025

5  out of  5
rating by Melissa Noah
"Very friendly and prompt service can answer any question I ask"
We responded:
"Thank you for your 5-Star review! My State Farm team and I are happy to be your good neighbor! "
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Natorrie Morris

July 17, 2025

5  out of  5
rating by Natorrie Morris
"I worked with Jennifer and Jianna and both were extremely helpful in finding the perfect policy for me."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful for the opportunity to serve you. If there is ever anything more we can do to help, don’t hesitate to reach out! "
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Stephen Whitmore

July 16, 2025

5  out of  5
rating by Stephen Whitmore
"For all your insurance needs come see Mrs. Broades, she's got it going on!"
We responded:
"Thank you so much for your 5-star review! We’re so glad you’re happy with us - and yes, Mrs.Broades is definitely on it! For all your insurance needs,we got you covered! "
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Stacey Parsons

July 2, 2025

1  out of  5
rating by Stacey Parsons
"At the request of one of the employees: I had done a wonderful! review for Jennifer Broades State farm in Broken Bow, Ok. about halfway through my time as a customer there. Shortly after, I began to see increases in my car insurance for 3 vehicles. The first two times they did not give me a reasonable explanation as to why because I hadn't been in any accidents, had any insurance claims or speeding tickets. After the third time one of the employees finally told me that the reason was because of other people that do not pay for insurance and because of other peoples accident claims on their company. She added that "State farm would go bankrupt if they didn't increase everyone's policies." In the process of trying to figure all this out other things happened with her that prompted me to just go ahead and move our car insurances. When I did so she explained to me that if I did that my home insurance was going to increase and I told her that if it does without any claims or a good reason that I would be moving it too. About a year later with no insurance claims and a complete remodel of our home externally and internally our policy premium DOUBLED! with no good reasons. So I moved my home insurance to the same place I changed the auto insurances too. I am very happy at American Independent insurance in Idabel. No thank you State Farm. Not fair to their loyal customers."
We responded:
"Thank you for taking the time to share your updated feedback. I’m truly sorry to hear you were disappointed. Insurance rates across the industry have increased due to rising repair cost, higher claims and broader risk trends-even for customers without tickets or accidents. We do understand how frustrating that can be. Our team always work to help customers explore savings where possible, including bundling home and auto for additional discounts. While I’m disappointed we couldn’t meet your expectations long-term, I’m grateful for the time we had the opportunity to serve you and wish you continued satisfaction with your new provider. State Farm remains a financially strong and reliable company, committed to being there for our customers now and in the future. Owner - Jennifer Broades "
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Sharon Freeman

June 30, 2025

5  out of  5
rating by Sharon Freeman
"When my husband and I moved to the area I called Jennifer and ask for a quote within 20 minutes she called me back and it was the best quote. It was so easy. The staff in the office is so polite and helpful with all my questions. It’s so easy doing business with this agency. Thank you all at State Farm."
We responded:
"Thank you so much Sharon for taking the time to share your thoughts! We appreciate you! If ever you have any questions or need assistance we are here to help! "
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Tammy Janes

June 30, 2025

5  out of  5
rating by Tammy Janes
"There isn't many businesses that go above an beyond for the community, she is always giving back an helping. Her an her team are amazing!"
We responded:
"Thank you so much Tammy for your 5-Star Review! My State Farm team and I are happy to be a good neighbor in the community! "